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Privacy Policy

Your acceptance of these terms and consent to this policy.
By using this site, making a reservation or by staying at a Guesthouse you agree to our Privacy Policy & Terms of Use. More specifically, you are agreeing for us to use your personal information in accordance with the applicable laws. We will keep your personal information in a form which permits your identification for no longer than is necessary for the purposes for which we collected it, or as permitted by law. We may also change both the Privacy Policy & Terms of Use from time to time, so please be sure to visit this site often to see if anything has changed. If we post changes and you continue to use the site, you will be deemed to have agreed to the changes.

Why do we collect information?
We collect information from you to make it easier for you to use our services and to optimise your experiences. By collecting information from you we start getting to know you better, which enables us to better serve you with tailored services and offers. Depending on the nature of your visit, and the path you will follow through our site, you may be asked at various times to provide us with information such as your name, address, e-mail address and certain preferences. 

Who is collecting the information?
The information that you provide is collected by Caemorgan Mansion Guesthouse. We are a company operating in the business of hospitality. Internally, a limited number of persons from our organisation are likely to access your information to process it in accordance with the terms of the present policy and in compliance with European regulations, notably the European Directive 95/46/EC of October 24th, 1995 on the protection of individuals with regard to the processing of personal data.

What information do we collect?
The collection of information is done in several different ways. We collect the domain name of visitors to our Web site, the e-mail addresses of those visitors who volunteer them, user-specific information on the pages visitors access, and information such as survey information, postal address, telephone numbers and site registrations that you provide voluntarily. Like many other commercial websites, our websites may employ a standard technology called a "cookie" to collect information about how our site is used. 
What do we do with the information we collect? 
We use the information that we collect to understand your preferences and history in regards to our products and services. With this information we can tailor our services and special offers to provide superior levels of convenience and service on a one-to-one basis. We also use the collected information to improve the design of our Web pages. We will not transfer information to competitors. Information about your preferences is only used to help us understand the products and services that might be attractive to you. If you provide us with your e-mail address, we may occasionally send you e-mail offers and / or updates, informing you about products and services. If you provide us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. These offers may be based on information you provided us in your responses to our surveys and on your history with us as a customer. We do not share your personal information with any other organisation, person, or company.

Protection of your information
Although unlikely, we may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested as part of a legal proceeding, we will provide this information upon receipt of the appropriate documentation. 
If you choose to leave this Caemorgan Guest House site via links to other non-Caemorgan Mansion Guesthouse sites, including those of advertisers, Caemorgan Mansion Guesthouse is not responsible for the privacy policies or contents of those sites, nor is Caemorgan Mansion Guesthouse responsible for the cookies those sites use. 

Access to your personal information and removal from our mailing lists
In accordance with the applicable European legislation, you have the right to contact us to access the data we store about you, to have it updated or deleted. To do so please e-mail privacy@caemorgan.com with the subject line 'personal data about me' and all relevant identification information from you and we will address your request as promptly as we can and in any case inside three weeks. If you do not want to receive posted or e-mail offers from us or from our partners, please let us know by following the instructions in our e-mailed offers or by emailing all relevant details to privacy@caemorgan.com with the subject line 'interruption of offers'. If you want to be removed from our postal mailing list, please e-mail privacy@caemorgan.com with the subject line 'interruption of postal mailing' and your complete name, address and make reference to the offer you do not want to receive any longer. Please note that opting-out of marketing communications will not prevent transactional information from being sent to you (typically, reservation confirmation).

Security Procedures
We implement appropriate physical, technical and organisational security for the management and transmission of personal data, including appropriate security measures to protect such data from accidental or unlawful destruction or accidental loss, misuse, alteration, unauthorised disclosure or access and all other unlawful forms of processing.

Use of Cookies
This website uses cookies to better the users experience while visiting the website. Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it's server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it's external serving vendors. This website uses tracking software to monitor it's visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html ]. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. 

Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised individuals have access to the information provided by our customers. 

For any other queries relating to our Privacy Policy, please email privacy@caemorgan.com